Terms of Service
Last updated: 2026
1. Acceptance of Terms
These Terms of Service (“Terms”) govern your access to and use of the website located at kekmandalikainvestment.com and any related content, features, or services (collectively, the “Service”). The Service is operated by Bali Premium Trip and published by Juara Holding Group (collectively referred to as “we”, “us”, or “our”).
By accessing or using the Service, you agree to be bound by these Terms and all applicable laws and regulations. If you do not agree to these Terms, you must not access or use the Service.
If you are using the Service on behalf of a company or other legal entity, you represent and warrant that you have the authority to bind such entity to these Terms. In that case, “you” and “your” refer to that entity.
2. The Nature of the Service
Kekmandalikainvestment is an independent Mandalika, Lombok, Indonesia guide and concierge referral website. The Service provides:
- General information about Mandalika and surrounding areas, including tourism, lifestyle, and investment-related context;
- Concierge-style introductions or referrals to independent third-party service providers, such as travel operators, consultants, real estate agents, accommodation providers, and other local businesses.
We are not a property developer, real estate broker, hotel operator, travel agency, legal firm, financial advisory firm, or any other regulated professional service provider unless explicitly stated otherwise. We do not own, manage, or operate the assets, properties, or services that may be featured or mentioned on the Service unless clearly indicated.
Any interaction, contract, payment, or engagement you enter into with a third party following a referral, introduction, or link from the Service is strictly between you and that third party. We do not act as your agent or the agent of any third party, and we are not a party to such contracts.
3. No Legal, Financial, or Professional Advice
The information available through the Service is provided solely for general informational and educational purposes. It does not constitute and must not be interpreted as:
- Legal advice;
- Financial, investment, or tax advice;
- Real estate or property brokerage advice;
- Accounting or other professional advice.
You are solely responsible for evaluating any information provided through the Service and for obtaining independent professional advice, including legal and financial advice, before making any decision or taking any action relating to travel, investment, property, or business activities in Mandalika, Lombok, or elsewhere.
No communication from us or content on the Service creates a professional-client relationship of any kind.
4. No Guarantee or Endorsement
While we aim to provide accurate and current information, we do not guarantee that any information on the Service is complete, current, accurate, or suitable for your particular needs. All information is provided “as is” and “as available” without warranties of any kind, whether express or implied.
References to or listings of third-party businesses, services, products, or properties (including through articles, guides, images, or referral introductions) do not constitute an endorsement, recommendation, warranty, or guarantee by us. We do not control and are not responsible for:
- The quality, safety, legality, or availability of any third-party services or properties;
- The accuracy of descriptions or representations made by third parties;
- Any acts, errors, or omissions of third parties.
Any decisions you make based on the Service, including travel or investment decisions, are made entirely at your own risk.
5. Eligibility and Access
You may use the Service only if you are at least 18 years old or have reached the age of majority in your jurisdiction and have the legal capacity to enter into binding contracts. By using the Service, you represent and warrant that you meet these requirements.
We may restrict, suspend, or terminate your access to all or part of the Service at our discretion, without prior notice, for any reason, including if we believe that you have violated these Terms or applicable law.
6. Intellectual Property
Unless otherwise stated, all content and materials on the Service, including text, graphics, photographs, videos, logos, icons, design elements, and software (collectively, “Content”), are owned by or licensed to us and are protected by copyright, trademark, and other intellectual property laws.
Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, and revocable license to access and use the Service and view the Content for your personal, non-commercial use only.
You must not, without our prior written consent:
- Copy, reproduce, modify, adapt, translate, create derivative works from, distribute, transmit, display, publish, or otherwise exploit any Content;
- Use any trademarks, service marks, trade names, or trade dress appearing on the Service;
- Use any data mining, robots, or similar data gathering or extraction methods in connection with the Service.
Any unauthorized use of the Content or the Service may violate intellectual property laws and other applicable laws and may result in civil and/or criminal liability.
7. User Conduct
When using the Service, you agree that you will not:
- Use the Service for any unlawful purpose or in violation of any applicable local, national, or international law or regulation;
- Submit or transmit any content that is false, misleading, defamatory, obscene, offensive, discriminatory, or otherwise objectionable;
- Harass, threaten, or harm any person or entity, or invade the privacy or infringe the rights of others;
- Attempt to gain unauthorized access to any part of the Service, other users’ accounts, or any systems or networks connected to the Service;
- Interfere with or disrupt the operation of the Service or the servers or networks used to provide the Service;
- Use the Service to send unsolicited advertising, spam, or other forms of solicitation;
- Impersonate any person or entity, or misrepresent your affiliation with any person or entity;
- Introduce any viruses, malware, or other harmful code.
We reserve the right, but have no obligation, to monitor use of the Service and to remove or refuse any content or access at our discretion.
8. Third-Party Links and Services
The Service may contain links or referrals to websites, applications, or services operated by third parties (“Third-Party Services”). These Third-Party Services are not under our control, and we are not responsible for their content, privacy policies, terms, or practices.
Access to Third-Party Services is provided solely for your convenience. Inclusion of a link, referral, or mention does not imply any association, endorsement, or approval by us. If you access or use any Third-Party Services, you do so entirely at your own risk and subject to the terms and policies of those third parties.
9. Disclaimer of Warranties
To the fullest extent permitted by law, we disclaim all warranties, conditions, and representations of any kind, whether express, implied, or statutory, including without limitation any implied warranties of accuracy, fitness for a particular purpose, merchantability, title, and non-infringement.
Without limiting the foregoing, we do not warrant that:
- The Service will be error-free, uninterrupted, secure, or available at any particular time or place;
- Any defects or errors will be corrected;
- The Service or any files or content available for download are free of viruses or other harmful components;
- The information provided through the Service is complete, accurate, current, or suitable for your intended use.
10. Limitation of Liability
To the fullest extent permitted by law, in no event will Bali Premium Trip, Juara Holding Group, their owners, directors, officers, employees, agents, or affiliates be liable to you or any third party for any:
- Indirect, incidental, consequential, special, punitive, or exemplary damages; or
- Loss of profits, revenue, business, goodwill, data, or other intangible losses,
arising out of or in connection with your access to or use of, or inability to access or use, the Service, any content on the Service, or any Third-Party Services, whether based on warranty, contract, tort (including negligence), or any other legal theory, even if we have been advised of the possibility of such damages.
To the extent our liability cannot be excluded under applicable law, our total aggregate liability to you for all claims arising out of or relating to the Service or these Terms will be limited to the greater of: (a) the amount you have paid to us (if any) in connection with the Service in the six (6) months preceding the event giving rise to the claim, or (b) the equivalent of one million Indonesian Rupiah (IDR 1,000,000).
11. Indemnity
You agree to indemnify, defend, and hold harmless Bali Premium Trip, Juara Holding Group, and their respective owners, directors, officers, employees, agents, and affiliates from and against any and all claims, demands, actions, proceedings, losses, liabilities, damages, costs, and expenses (including reasonable legal fees) arising out of or relating to:
- Your access to or use of the Service;
- Your violation of these Terms or any applicable law or regulation;
- Your interaction with any third party, including any Third-Party Services, properties, or service providers referred through the Service;
- Your infringement or alleged infringement of any intellectual property right or other right of any person or entity.
12. Privacy
Your use of the Service may involve the collection and processing of certain personal data. Any such processing will be carried out in accordance with our applicable privacy practices. While these Terms describe the general conditions of use, please refer to the relevant privacy notices or policies presented on the Service for further information about how we handle personal data.
13. Governing Law and Dispute Resolution
These Terms and any dispute or claim arising out of or in connection with them, the Service, or your use of the Service (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of the Republic of Indonesia, without regard to its conflict of laws principles.
You and we agree to submit to the exclusive jurisdiction of the courts of the Republic of Indonesia for the resolution of any dispute arising from or related to these Terms or the Service, unless applicable mandatory law provides otherwise.
14. Changes to the Service
We may modify, suspend, or discontinue any part of the Service at any time, with or without notice, including by adding or removing features, content, or third-party referrals. We will not be liable to you or any third party for any modification, suspension, or discontinuation of the Service.
15. Changes to These Terms
We may update or revise these Terms from time to time at our discretion. When we make changes, we will update the “Last updated” date at the top of this page. The revised Terms will be effective once posted on the Service unless otherwise stated.
Your continued access to or use of the Service after the posting of any changes constitutes your acceptance of the revised Terms. If you do not agree to the revised Terms, you must stop using the Service.
16. Contact Information
If you have any questions about these Terms or the Service, you may contact us at:
Email: sales@balipremiumtrip.com
17. Miscellaneous
If any provision of these Terms is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction, that provision shall be enforced to the maximum extent permissible, and the remaining provisions will remain in full force and effect.
Our failure to enforce any right or provision of these Terms will not be deemed a waiver of such right or provision.
These Terms constitute the entire agreement between you and us concerning your use of the Service and supersede all prior or contemporaneous agreements, communications, and understandings, whether oral or written, relating to the subject matter of these Terms.